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Ordering and Shipping

How can I track my order?

Each order has a specific tracking number that will be emailed to you after your order ships. If you no longer have access to the email, you can request your tracking information by emailing us at [email protected] Please note: due to shippin

Do you offer free shipping?

Wander Beauty offers free standard shipping on all US ground orders over $50 after any discounts have been applied and before applicable taxes and shipping fees. For orders under $50, there is a flat fee of $5.99 per order. Free standard shipping is

Where do you ship to?

We currently ship to the United States and Canada but since we love to travel, we're working on shipping to other international locations as well. Tell us where you #wanderout.At this time, we don't ship to U.S. Territories including Puerto Rico & Gu

International Shipping

International Returns:We cannot accept returns on international orders at this time.Taxes and duties: All final order totals at checkout are calculated as a fully delivered price, so you will never have to pay any additional charges when your order a

Where do you ship from?

We ship from our warehouse in Austin, Texas

Why was I charged sales tax?

We are required by law to collect sales tax on orders being shipped to the following states - AR, CA, CO, DC, FL, GA, HI, IA, IL, IN, KY, KS, LA, MA, MD, ME, MI, MN, MS, NC, NE, NJ, NV, NY, OH, PA, RI, SD, TN, TX, UT, VA, VT, WA, WI, WV and all provi

How much is shipping to Canada?

For all orders to Canada, there is a flat fee of $17.00 CAD per order.

my order arrived damaged, wrong, or was returned to you!

Please reach out to us at [email protected] and we'd be happy to resolve the issue ASAP!

my tracking information says my order was delivered but I can’t find it

We know how frustrating it is when you can't find your package.  Occasionally, carriers get confused and deliver the packages to a neighbor, mail center or management office by mistake. If you look around and still can't find your package, please rea

Having technical difficulties or checkout issues?

Try clearing your cache and refresh the page. As well as using a laptop or desktop with Google Chrome for the best experience.If the issue persists, please contact us at [email protected] with the following information:- Did you experience th